Terms and Conditions

1. Introduction By using playlume.it.com, you accept these Terms and Conditions. Please read them carefully before accessing our services.
2. Account Registration
   1. Sign-Up Requirements: All users must register with accurate and current information. Only one account per person is permitted.
   2. Age Restriction: You must be at least 18 years old or have parental approval to create an account.
   3. Credential Security: You are responsible for safeguarding your password and login details. Notify us immediately of any unauthorized access.
3. Orders and Payments
   1. Price Display: All costs include applicable taxes and appear in GBP (£).
   2. Accepted Methods: We accept major credit/debit cards, PayPal, and other UK-based payment options.
   3. Digital Delivery: Once payment clears, game keys or download links are sent instantly. Delivery times depend on server status.
   4. Pre-Order Terms: Pre-orders are charged at purchase; access is granted on official launch date.
4. Returns and Refunds
   1. Unused Keys: You may request a refund for unused digital keys within 14 days of purchase.
   2. Activated Products: Refunds for activated items follow the publisher’s policies.
   3. Technical Support: If a product is incompatible, our support team will assess eligibility for a refund.
5. Intellectual Property playlume.it.com acts as a licensed reseller of digital games. All trademarks and copyrights remain with the original publishers.
6. Service Availability We aim for continuous service but cannot guarantee uninterrupted operation. Liability is limited to the value of your purchase.
7. Modifications to Terms We may update these Terms at any time. Significant changes will be notified on our site or via email.
8. Customer Support For questions about these Terms, email us at [email protected]. Our team is available 24/7.